Frequently Asked Questions
Everything you need to know about your Lectric eBike journey.
How long does shipping take for a new Lectric eBike?
Most in-stock bikes ship within 1-3 business days. Delivery typically takes 5-7 business days depending on your location within the continental United States.
Do Lectric eBikes come fully assembled?
Our bikes are designed to be nearly ready to ride right out of the box. Most models arrive 99% assembled, requiring only a few simple steps like unfolding and securing the handlebars before your first ride.
What is the range of a Lectric eBike on a single charge?
Range varies by model and riding conditions, but most Lectric eBikes offer between 25 to 65 miles of range depending on the battery capacity and level of pedal assist used.
What is your return policy?
We offer a 14-day return policy for unused bikes in their original packaging. Please note that returns may be subject to a restocking fee and shipping costs.
Are Lectric eBikes water-resistant?
Yes, our bikes are rated IP65 for water resistance, meaning they can handle light rain and splashes. However, they should never be submerged in water or washed with a high-pressure hose.
Do you offer financing options?
Yes, we partner with specialized providers to offer flexible monthly payment plans, allowing you to ride now and pay over time.